GreatCall Jitterbug Touch 3 User's Guide

User Guide

VIII Table of ContentsTable of ContentsChanging your Color Theme ... 108

90 EmailEmailNOTE: If you do not have a Gmail account, it is recommended that you create one. Setting up a Gmail account will get you access to the G

91 EmailEmail8. Choose your Google backup and email communication options.9. Accept Google’s Terms of Service and Privacy Policy.Setting up an Existi

92 EmailEmailComposing and Sending EmailOnce you have set up your email, you can compose and send your rst email from your Touch3 smartphone.Composi

93 EmailEmail4. Enter your message into the white space below the “Subject” eld.5. When you’re ready to send your email, TAP the “Send”( ) button a

94 EmailEmailSending an Email with a Photo or Video AttachmentSimilar to sending photos or videos with text messages, you can also send photos or vide

95 EmailEmail5. Select the photo or video you would like to attach.6. When you are ready to send your email with attachment, TAP the “Send” ( ) butt

96 GreatCall Health and Safety GreatCall Health and SafetySection 7: GreatCall Health and Safety AppsThis section describes additional services that m

97 GreatCall Health and SafetyGreatCall Health and Safety5StarThe 5Star App on your Touch3 smartphone gets you access to GreatCall’s unique 5Star Ser

98 GreatCall Health and Safety GreatCall Health and SafetyUrgent CareWith the Urgent Care App, you have unlimited access to nurses and doctors everywh

99 GreatCall Health and SafetyGreatCall Health and SafetyMedCoachWe understand that taking medications is a part of daily life, so it shouldn’t be a

1 Getting StartedGetting StartedSection 1: Getting StartedThis section explains how to get started using your GreatCall Touch3 phone.Topics• Key Item

100 Managing your SettingsManaging your SettingsSection 8: Managing your SettingsThis section describes how to manage additional settings on your phon

101 Managing your SettingsManaging your SettingsWi-FiYour Touch3 smartphone is compatible with most Wi-Fi networks to access high- speed Internet wit

102 Managing your SettingsManaging your SettingsTurning Wi-Fi On and OffYou can turn the Wi-Fi feature off to reduce power consumption and extend your

103 Managing your SettingsManaging your SettingsBluetoothThe Bluetooth® feature allows you to connect your phone to Bluetooth wireless devices such

104 Managing your SettingsManaging your Settings NOTE: You may be prompted to enter a security PIN during the pairing process. Most Bluetooth devices

105 Managing your SettingsManaging your SettingsAirplane ModeAirplane Mode allows you to turn off all wireless features on your phone so that it is s

106 Personalizing Your PhonePersonalizing Your PhoneSection 9: Personalize Your PhoneThis section details miscellaneous information about your phone.T

107 Personalizing Your PhonePersonalizing Your PhoneGoogle AccountSetting up a Google (Gmail) account will get you access to the Google Play Store wh

108 Personalizing Your PhonePersonalizing Your PhoneChanging your Color ThemeYou can personalize your Touch3 by changing the color theme of the GreatC

109 Personalizing Your PhonePersonalizing Your PhoneChanging the Lock Screen PhotoYou can personalize your Touch3 by adding any photo onto the Lock S

Getting Started2 Getting StartedKey Items in the BoxThe GreatCall Touch3 box you received includes everything you need to get started:Wall ChargerUSB

110 Personalizing Your PhonePersonalizing Your PhoneChanging the SoundsYou can personalize your Touch3 by changing the Ringtone and Notication sound

111 Personalizing Your PhonePersonalizing Your PhoneReplacing the BatteryOver time the battery may slowly lose its ability to hold a charge. If you a

112 Personalizing Your PhonePersonalizing Your PhoneAdding more MemoryYour Touch3 smartphone features a microSD expansion slot to add up to an additio

113 Health & SafetyHealth & SafetyHealth and Safety InformationWarning! This product contains chemicals known to the State of California to c

114 Health & SafetyHealth & Safety biological tissues including DNA, the genetic material.The energy levels associated with radio frequency e

115 Health & SafetyHealth & SafetyInterphone is the largest cell phone study to date, but it did not answer all questions about cell phone sa

116 Health & SafetyHealth & Safety Cell Phone Industry ActionsAlthough the existing scientic data do not justify FDA regulatory actions, the

117 Health & SafetyHealth & SafetyCell Phone Accessories that Claim to Shield the Head from RF RadiationBecause there are no known risks from

118 Health & SafetyHealth & Safety • National Institute for Occupational Safety and Health (NIOSH): http://www.cdc.gov/niosh/.• World Healt

119 Health & SafetyHealth & SafetySAR tests are conducted using standard operating positions accepted by the FCC with the phone transmitting

3 Getting StartedGetting StartedGreatCall Touch3 – your easy-to-use smartphone with the Battery pre-installedWall Charger – allows you to charge your

120 Health & SafetyHealth & Safety FCC Part 15 Information to UserPursuant to part 15.21 of the FCC Rules, you are cautioned that changes or

121 Health & SafetyHealth & SafetySmart Practices While DrivingOn the Road - Off the PhoneThe primary responsibility of every driver is the s

122 Health & SafetyHealth & Safety Never mount this device in a manner that will obstruct the driver’s clear view of the street and trafc.Ne

123 Health & SafetyHealth & Safety• Avoid dropping the cell phone. Dropping the phone or the battery, especially on a hard surface, can pote

124 Health & SafetyHealth & Safety Samsung Mobile Products and RecyclingSamsung cares for the environment and encourages its customers to rec

125 Health & SafetyHealth & SafetyFollow local regulations regarding disposal of mobile devices and batteriesDispose of your mobile device an

126 Health & SafetyHealth & Safety Display / Touch-ScreenPlease note the following information when using your mobile device: WARNING REGARD

127 Health & SafetyHealth & SafetyYour LocationLocation-based information includes information that can be used to determine the approximate

128 Health & SafetyHealth & Safety Emergency CallsThis mobile device, like any wireless mobile device, operates using radio signals, wireless

129 Health & SafetyHealth & SafetyCare and MaintenanceYour mobile device is a product of superior design and craftsmanship and should be trea

Getting Started4 Getting StartedThe Front of your Touch3Front-facing Camera EarpiecePower/Lock ButtonBack ButtonHome ButtonDisplayMenu Button

130 Health & SafetyHealth & Safety Responsible ListeningCaution! Avoid potential hearing loss.Damage to hearing occurs when a person is expos

131 Health & SafetyHealth & Safety• Do not listen at any volume that causes you discomfort. If you experience ringing in your ears, hear muf

132 Health & SafetyHealth & Safety Operating EnvironmentRemember to follow any special regulations in force in any area, and always switch yo

133 Health & SafetyHealth & SafetyOther Medical DevicesIf you use any other personal medical devices, consult the manufacturer of your device

134 Health & SafetyHealth & Safety When your Device is WetDo not turn on your device if it is wet. If your device is already on, turn it off

135 Health & SafetyHealth & Safetydevice rating values are added together to indicate how usable they are together. For example, if a hearing

136 Health & SafetyHealth & Safety Restricting Children’s Access to Your Mobile DeviceYour mobile device is not a toy. Do not allow children

137 Health & SafetyHealth & Safety• When using a headset in dry environments, static electricity can build up in the headset and cause a sma

138 Health & SafetyHealth & Safety Standard Limited WarrantySAMSUNG TELECOMMUNICATIONS AMERICA, LLC (“SAMSUNG”) warrants that SAMSUNG’s devic

139 Health & SafetyHealth & Safetyor the enhancement data code removed, defaced, damaged, altered or made illegible; (e) ordinary wear and te

5 Getting StartedGetting StartedFront-facing Camera – allows you to take pictures or videosEarpiece – lets you hear the caller loud and clearPower/Lo

140 Health & SafetyHealth & Safety What must you do to obtain warranty service?To obtain service under this Limited Warranty, you must return

141 Health & SafetyHealth & SafetyOTHERWISE. RESPONSIBILITY FOR THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE AND SUITABILITY OF ANY SUC

142 Health & SafetyHealth & Safety expert witness fees, exceed $5,000.00 (“Large Claim”) shall be determined according to AAA rules. In a Lar

143 Health & SafetyHealth & SafetyNo reproduction in whole or in part allowed without prior written approval. Specications and availability

144 Health & SafetyHealth & Safety 3. LIMITATIONS ON END USER RIGHTS. You may not reverse engineer, decompile, disassemble, or otherwise atte

145 Health & SafetyHealth & Safetyfor the Update downloads, then you should choose the “Wi-Fi Only” option in the Settings.6. Some features o

146 Health & SafetyHealth & Safety THE SOFTWARE, OR TO CREATE ANY WARRANTY OF ANY SORT FROM SAMSUNG. 11. THIRD-PARTY APPLICATIONS. Certain th

147 Health & SafetyHealth & Safety13. LIMITATION OF LIABILITY. SAMSUNG WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR RELAT

148 Health & SafetyHealth & Safety (b) United States residents. ALL DISPUTES WITH SAMSUNG ARISING IN ANY WAY FROM THIS EULA OR YOUR USE OF T

149 Health & SafetyHealth & Safetyconsumer purchaser’s purchase of the device and providing the same information. These are the only two form

Getting Started6 Getting StartedThe Back of your Touch3Volume ButtonSpeakerBattery CoverBattery Cover ReleaseMicrophoneMain CameraPower ConnectorHeads

150 Customer AgreementCustomer AgreementCustomer Agreement 1. Welcome To The GreatCall® Family.Please read this agreement regarding your phone and ser

151 Customer AgreementCustomer Agreement3.1 30-Day Return PolicyIf for any reason, within 30 days from date of purchase, you are not completely satis

152 Customer AgreementCustomer Agreementthe date of your nal bill. If you have purchased any Add-On Minutes, they are not refundable and these minute

153 Customer AgreementCustomer Agreement4.4 How We Calculate Your BillYour bill is our notice to you of your fees, charges and other important inform

154 Customer AgreementCustomer Agreementwithout notice. Unless otherwise prohibited by law, we can also change prices and any other conditions in this

155 Customer AgreementCustomer Agreementwithin the prior year. Until we provide a courtesy suspension, you’ll be responsible for all fees and charges

156 Customer AgreementCustomer Agreement11. Your PrivacyYou agree to the terms of our Privacy Policy, available on our website at www.greatcall.com/pr

157 Customer AgreementCustomer AgreementAND WAIVER ALSO APPLIES TO ANY CLAIMS YOU MAY BRING AGAINST ONE OF OUR SUPPLIERS, TO THE EXTENT THAT WE WOULD

158 Customer AgreementCustomer AgreementANY OTHER CUSTOMER OR THIRD PARTY. AS A LIMITED EXCEPTION TO THE AGREEMENT TO ARBITRATE, YOU AND WE AGREE THAT

159 Customer AgreementCustomer Agreement17. About YouYou represent that you’re at least 18 years old and have the legal capacity to accept this agree

7 Getting StartedGetting StartedHeadset Jack – allows you to connect a Stereo Headset to safely make calls hands-free or listen to music Battery Cove

160 IndexIndexIndexAActivate Phone 11All Apps Button 31Answering a Call 58BBattery 16Battery Cover 7Battery Cover Release 7Charging 16Extend Ba

161 IndexIndexBluetooth 103As a Quick Setting 39In the Status Area 35Pairing 103Turning Bluetooth On and Off 104CCamera 81Changing the Camera M

162 IndexIndexComposing and Sending Email 92Reading and Replying to an Email 93Sending a Photo or Video Attachment 94Setting up a New Gmail Account

163 IndexIndexHHome ScreenHome Tab 29People Tab 30Home Tab 29IIgnoring a Call 58KKeyboard 44Landscape 45Predictive Text 48Voice Typing 47LLoc

164 IndexIndexLocking 26Unlocking 25MMyGreatCall 14Checking your Usage 52Sign in 14NNavigation Buttons 21Notications 36Clearing Notications

165 IndexIndexCreating a People Contact 70Deleting a People Contact 74Editing a People Contact 73Managing your People Contacts 71People History

166 IndexIndexSSpeakerphone 59Status Bar 33TText Messages 76Reading and Replying to Text Messages 79Sending a Photo or Video Message 80Touch Gest

167 IndexIndexUsage 49Checking your Usage 52Using Wi-Fi to Reduce Your Data Plan Usage 51VVoicemail 62Setting up 63When to Check 65Volume 42

Coverage and service are not available everywhere. Other charges and restrictions may apply. 1 There are no additional fees to call GreatCall’s U.S. B

www.greatcall.comGH68-41702A

Getting Started8 Getting StartedUnderstanding Touch GesturesYour smartphone features a large, responsive touch screen that allows you to use your nge

9 Getting StartedGetting StartedTurning your Phone On and OffYour phone is off if the Display does not turn on when the Home Button or Power/Lock But

Welcome to GreatCall!Thank you for choosing the GreatCall Touch3. We’ve made it easy for you to stay connected to friends and family with the simplici

Getting Started10 Getting StartedTurning Off your Phone1. PRESS AND HOLD the Power/Lock Button on the right side of the phone until the “Phone options

11 Getting StartedGetting StartedActivating your Touch3Before using your phone for the rst time, it needs to be activated. The Setup Wizard built in

Getting Started12 Getting Started4. IMPORTANT: TAP the “Easy-to-use GreatCall” option and then TAP Next. 5. TAP the option that best describes where t

13 Getting StartedGetting StartedIMPORTANT: To ensure you get started quickly, please select “Easy-to-use GreatCall” at the “Choose your home screen

Getting Started14 Getting StartedSign into GreatCallOnce your phone has completed activation, you may be prompted to log into your GreatCall (also kno

15 Getting StartedGetting Started2. We will detect if a MyGreatCall account already exists for your new phone. • If one exists, you will just need to

Getting Started16 Getting StartedCharging the BatteryYour phone is powered by a Rechargeable Battery which has been built-in for your convenience. Bef

17 Getting StartedGetting StartedBattery Level IndicatorThe battery level is represented as a colored battery icon at the top right of the Display in

Getting Started18 Getting StartedGetting More InformationGreatCall customers have access to two unique websites that are easy to navigate and explore:

19 Getting StartedGetting StartedGreatCall Customer ServiceIf you have any questions or comments, use any of these ways to contact us:• Send us an em

I Table of ContentsTable of ContentsContentsSection 1: Getting Started...1Key Items in

20 Understanding the BasicsUnderstanding the BasicsSection 2: Understanding the BasicsThis section introduces you to key features of your phone such a

21 Understanding the BasicsUnderstanding the BasicsNavigation ButtonsAt the bottom of your Touch3 you will nd three buttons that are used frequently

22 Understanding the BasicsUnderstanding the BasicsMenu Button Home Button Back ButtonNOTE: If you get lost while navigating through your phone, just

23 Understanding the BasicsUnderstanding the BasicsUsing the Lock ScreenYour phone is equipped with a Lock Screen that appears when your phone is not

24 Understanding the BasicsUnderstanding the Basics5Star ButtonBattery LevelUnlock ButtonsCurrent Time, Date and Your Phone NumberMissed Events

25 Understanding the BasicsUnderstanding the BasicsUnlocking your PhoneIf the Display is off, you can PRESS the Power/Lock Button to display the Lock

26 Understanding the BasicsUnderstanding the BasicsLocking your PhoneLock your phone if you are no longer using it to save power and prevent accidenta

27 Understanding the BasicsUnderstanding the BasicsShake for HelpIf you need help with commonly used features on your Touch3, you can shake your phon

28 Understanding the BasicsUnderstanding the BasicsGreatCall Home Screen As soon as you unlock your phone for the rst time, you will see the GreatCal

29 Understanding the BasicsUnderstanding the BasicsHome TabThe Home Tab displays your favorite Apps. By default, the Home Tab will show these Apps:•

II Table of ContentsTable of ContentsSection 2: Understanding the Basics ...20Navigation Buttons ...

30 Understanding the BasicsUnderstanding the BasicsOrganizing your Home TabYou can change the order of your Apps under the Home Tab by PRESSING AND HO

31 Understanding the BasicsUnderstanding the BasicsAll Apps ButtonThe Home Tab holds a list of your favorite Apps. To access your full list of Apps T

32 Understanding the BasicsUnderstanding the Basics• 5Star, Urgent Care and MedCoach – See “GreatCall Health and Safety Apps” on page 103 for more inf

33 Understanding the BasicsUnderstanding the BasicsStatus BarThe Status Bar, located at the top of the Display, shows information about the connectio

34 Understanding the BasicsUnderstanding the BasicsNotication AreaThe Notication Area displays icons associated with important events that occur suc

35 Understanding the BasicsUnderstanding the BasicsStatus AreaThe Status Area displays icons associated with important statuses of your phone such as

36 Understanding the BasicsUnderstanding the BasicsNotication PanelWhile the icons that appear in the Notication Area of the Status Bar are useful f

37 Understanding the BasicsUnderstanding the Basics

38 Understanding the BasicsUnderstanding the BasicsClearing NoticationsThere are two ways you can clear notications that appear in the Notication A

39 Understanding the BasicsUnderstanding the BasicsQuick SettingsAt the top of the Notication Panel you will see ve Quick Settings buttons that all

III Table of ContentsTable of ContentsNotication Panel ...

40 Understanding the BasicsUnderstanding the Basics• Screen Rotation – allows you to turn the Screen Rotation feature on or off. With this feature on,

41 Understanding the BasicsUnderstanding the BasicsRinger and Notication SoundsUnderstanding the sounds that come from your phone will help you dete

42 Understanding the BasicsUnderstanding the BasicsAdjusting the Ringer VolumeThe Ringer volume can be adjusted using the Volume Button, on the left-s

43 Understanding the BasicsUnderstanding the BasicsAdjusting the Screen BrightnessSometimes you may nd the screen too dim or too bright depending on

44 Understanding the BasicsUnderstanding the BasicsUsing the On-Screen KeyboardThe On-Screen Keyboard will automatically appear on the Display when yo

45 Understanding the BasicsUnderstanding the BasicsPredictive TextBackspaceNumbers andSymbolsShiftEnterPeriodSpacebarVoice Typing

46 Understanding the BasicsUnderstanding the BasicsLandscape KeyboardSome screens automatically rotate on the Display when you hold your phone horizon

47 Understanding the BasicsUnderstanding the BasicsVoice TypingYour Touch3 smartphone features built-in Voice Typing as an alternative option for tex

48 Understanding the BasicsUnderstanding the BasicsPredictive TextThe Predictive Text feature will predict what word you may be entering based on each

49 Understanding the BasicsUnderstanding the BasicsManaging Your UsageYour Touch3 phone allows you to do much more than just calling your friends and

IV Table of ContentsTable of ContentsSection 3: Placing and Receiving Calls ...54Dialing a Number ...

50 Understanding the BasicsUnderstanding the BasicsWhat is Data?Data is electronic information sent between your phone and other devices. Examples of

51 Understanding the BasicsUnderstanding the BasicsUsing Wi-Fi to Reduce Your Data Plan UsageIf your household already has high-speed Internet access

52 Understanding the BasicsUnderstanding the BasicsChecking your UsageIt is recommended to periodically check your usage to avoid any overage fees. Gr

53 Understanding the BasicsUnderstanding the Basics“My Usage” tab at mygreatcall.comUsage App on the Touch3

54 Placing and Receiving CallsPlacing and Receiving CallsSection 3: Placing and Receiving CallsThis section describes how to place and receive calls,

55 Placing and Receiving CallsPlacing and Receiving CallsDialing a NumberMaking phone calls is easy on your Touch3. Make sure you are in an area wher

56 Placing and Receiving CallsPlacing and Receiving Calls1234

57 Placing and Receiving CallsPlacing and Receiving CallsRedialing a NumberPrevious numbers you have called are saved in your Call History. You can T

58 Placing and Receiving CallsPlacing and Receiving CallsAnswering or Ignoring a CallWhen receiving an incoming call, two icons appear on your screen.

59 Placing and Receiving CallsPlacing and Receiving CallsSpeakerphoneThe Speakerphone provides the convenience to make a call without holding the pho

V Table of ContentsTable of ContentsPeople Tab ...

60 Placing and Receiving CallsPlacing and Receiving CallsAdjusting the Call VolumeWhile on an active call, TAP the Volume Button up or down until the

61 Placing and Receiving CallsPlacing and Receiving CallsAccessing the Keypad during CallsThere are some situations that may require you to use the k

62 Placing and Receiving CallsPlacing and Receiving CallsVoicemailYour Touch3 smartphone features a visual Voicemail Inbox that allows you to quickly

63 Placing and Receiving CallsPlacing and Receiving CallsSetting up your Personalized Voicemail GreetingYour personalized greeting will be heard by a

64 Placing and Receiving CallsPlacing and Receiving Calls

65 Placing and Receiving CallsPlacing and Receiving CallsListening to your Personalized Voicemail Greeting1. At the Voicemail Inbox screen, TAP the M

66 Placing and Receiving CallsPlacing and Receiving CallsNew Voicemail in Lock ScreenNew Voicemail in Status BarNumber of Unheard Voicemail Messages

67 Placing and Receiving CallsPlacing and Receiving CallsListening to Voicemail MessagesFrom the Voicemail Inbox screen you can play any of your unhe

68 Placing and Receiving CallsPlacing and Receiving CallsReturning a CallIf you would like to call back a person that left you a voice message, TAP th

69 Placing and Receiving CallsPlacing and Receiving CallsPeople TabThe People Tab was designed to give you easy access to the contacts that are the m

VI Table of ContentsTable of ContentsChanging the Camera Mode ...84Reco

70 Placing and Receiving CallsPlacing and Receiving CallsCreating a People Contact1. While on the People Tab, TAP the Menu Button ( ). 2. TAP “Add New

71 Placing and Receiving CallsPlacing and Receiving Calls5. Continue entering any other details you would like for this contact. Once you’re done, TA

72 Placing and Receiving CallsPlacing and Receiving CallsAdding Favorites1. While on the People Tab or All People List, TAP the Menu Button ( ).2. TAP

73 Placing and Receiving CallsPlacing and Receiving Callscontacts will no longer appear in the People Tab as favorites. You can still access these co

74 Placing and Receiving CallsPlacing and Receiving CallsEditing a People Contact1. TAP the People contact you would like to edit either from the Peop

75 Placing and Receiving CallsPlacing and Receiving Calls3. TAP “Delete”.4.TAP “OK” to conrm deletion. This People contact will no longer appear in

76 Text MessagesText MessagesSection 4: Text MessagesThis section describes how to use the Text Messaging feature to send and receive short messages w

77 Text MessagesText MessgesComposing and Sending Text MessagesText Messages are a quick and simple way to send short messages to anyone that has a c

78 Text MessagesText Messages3. In the “Enter recipient” eld you can:• Enter a 10-digit phone number• Begin typing a name which will automatically di

79 Text MessagesText MessgesReading and Replying to Text MessagesIf you receive a new text message notication in the Status Bar, you have two ways o

VII Table of ContentsTable of ContentsSection 7: GreatCall Health and Safety Apps ...965Star ...

80 Text MessagesText MessagesSending a Photo or Video MessageYou can attach your photos or videos, also known as “multimedia attachments,” to text mes

81 Camera and Photo AlbumCamera and Photo AlbumSection 5: Camera and Photo AlbumThis section describes how to use the Camera and Photo Album Apps to

82 Camera and Photo AlbumCamera and Photo AlbumThe Camera AppThe Camera App allows you to capture photos or videos using the Main Camera or Front-Faci

83 Camera and Photo AlbumCamera and Photo AlbumChange Camera ModeRecord VideoTake PictureAuto-Focus PointPhoto AlbumCamera SelectionCamera Mode Indic

84 Camera and Photo AlbumCamera and Photo AlbumTaking a Photo1. With the Camera App open, TAP the Camera Selection ( )button to switch to the Main Cam

85 Camera and Photo AlbumCamera and Photo Albumyou started. TAP the Take Picture ( ) button again to stop the panorama.• Night–Use this to take photo

86 Camera and Photo AlbumCamera and Photo AlbumViewing your Photos and VideosAfter you have captured a photo or a video, you can view it by accessing

87 Camera and Photo AlbumCamera and Photo AlbumSharing your Photos and VideosYou can also share, via email or text message, any of the photos or vide

88 EmailEmailSection 6: EmailThis section describes how to set up your email account and how to send and receive emails on your phone.Topics• Setting

89 EmailEmailSetting up your Email AccountEmail allows you to send messages to your friends and family. It differs from Text Messages by allowing you